Leading Automobile Dealer in Kuwait,
Developed the structure of the SOP’s through the breakdown of the process into sub processes and key workflows
Defined the as is operations instituting control measures along t he value chain
Roles and Responsibility Allocation for all team members with emphasis on external stakeholder involvement
Highlighted points of information capture that are required in existing as well as potential systems to garner efficiency
Developed supporting guidelines and formats in addition to workflows
Developed a baseline for organisation restructuring and t he MIS framework